Bourbon Spill Responsible for Fish Kill In Kentucky River But Carrollton Drinking Water Unaffected The Carrollton Utilities water treatment plant is located a few blocks from the Ohio and Kentucky Rivers. However, the water plant doesn't take water from the rivers and is unaffected when spills occur upstream like the one that occurred in Bardstown. Carrollton Utilities decided many years ago it...Read more
News & Announcements
Learn about Customer Service Announcements, News, Job Opportunities, and Project Updates.
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July 8, 2019 - 10:12am in Customer Service Announcement
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March 26, 2019 - 1:41pm in News
NOTICE TO ALL CUSTOMERS In the past, customers were allowed a $50 balance to remain on the account without disconnection. Effective June 1, 2019, leaving a balance will no longer be allowed. In order to avoid disconnection of services, all accounts must be paid in full by the due date. Any accounts with remaining balances will assessed the normal penalty & be subject to disconnection of...Read more |
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February 28, 2019 - 10:35am in Customer Service Announcement
Carrollton Utilities would like to congratulate our Finance Director, Chastity Robbins, on her retirement today. She has dedicated 24 years to our company and we are very grateful for her hard work over the years. Best of luck, Chas! We will miss you!Read more |
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June 15, 2018 - 10:08am in Customer Service Announcement
Please see the link below for an important message from the Public Service Commission. https://psc.ky.gov/pscscf/2018%20Cases/2018-00171/20180604_PSC_ORDER.pdfRead more |
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April 9, 2018 - 3:22pm in Customer Service Announcement
Carrollton Utilities has been recognized as a member of the Green Fleets of the Bluegrass. Green Fleets of the Bluegrass is a voluntary fleet recognition program established in 2011. Their goal is to highlight the achievements of Kentucky fleets. Fleets are recognized with an annual Green Fleets of the Bluegrass rating on a three-tier scale: one leaf- improving; two leaves - achieving; three...Read more |
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November 13, 2017 - 12:38pm in Customer Service Announcement
We DO have a drive-thru at our new office! The entrance is located on 10th St. We will be posting signs at the entrance soon! It is slightly different than our old office but it works just as well. Call our office at 502-732-7055 if you have any questions.Read more |
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November 13, 2017 - 12:10pm in News
The natural gas rate local customers pay is made up of three components: The cost of the natural gas commodity itself The cost to transport the gas from where it is produced to the city utility; and The cost to transport the gas from the city gate to the customer's home.Read more |
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October 9, 2017 - 3:54pm in Customer Service Announcement
Our new office is OPEN! We are located at 900 Clay St. in Carrollton. We are excited to better serve our customers in our new building.Read more |
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August 8, 2017 - 2:15pm in News
Why do I need to call Kentucky 811? In compliance with the Kentucky Dig Law, any activity that results in the movement, placement, probing, boring, or removal of earth, rock, or other material in or on the ground requires the excavator to contact the One Call Center with adequate information regarding the dig. Remember...It's The Law!!! When can I call? Kentucky 811 is open 7 days a week, 24...Read more |
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July 28, 2017 - 10:38am in News
The US Department of Transportation Pipeline and Hazardous Material Safety Administration has issued a new regulation that requires Carrollton Utilities to offer an Excess Flow Valve (EFV) to its customers. Click the attachment below for more details.Read more |
