Customer Service Announcements

  • Updated: 2 days 13 hours ago
    On December 20th Carrollton Utilities will have a partial water distribution system shutdown for repair work. On this day, customers will be without water from 8 am until 2 pm. Once water is restored, this area will be under a boil water advisory. The areas affected will be: North Side of Hawkins...
  • Updated: 2 days 13 hours ago
    Christmas Holiday December 24th & 25th CLOSED New Years Day January 1st, 2019 CLOSED
  • Updated: 6 months 4 days ago
    Please see the link below for an important message from the Public Service Commission.
  • Updated: 8 months 1 week ago
    Carrollton Utilities has been recognized as a member of the Green Fleets of the Bluegrass. Green Fleets of the Bluegrass is a voluntary fleet recognition program established in 2011. Their goal is to highlight the achievements of Kentucky fleets. Fleets are recognized with an annual Green Fleets of...
  • Updated: 1 year 1 month ago
    We DO have a drive-thru at our new office! The entrance is located on 10th St. We will be posting signs at the entrance soon! It is slightly different than our old office but it works just as well. Call our office at 502-732-7055 if you have any questions.
  • Updated: 1 year 2 months ago
    Our new office is OPEN! We are located at 900 Clay St. in Carrollton. We are excited to better serve our customers in our new building.

For questions or to report problems: (502) 732-7055