Customer Service Announcements

  • Updated: 2 days 22 min ago
    A boil water advisory has been issued from 305 Culls Ridge Rd to 3243 West Prong Locust Rd. All water that is to be consumed must be boiled at a rolling boil first. We will notify all customers affected once it has been lifted.
  • Updated: 4 months 6 days ago
    Please see the link below for an important message from the Public Service Commission.
  • Updated: 6 months 1 week ago
    Carrollton Utilities has been recognized as a member of the Green Fleets of the Bluegrass. Green Fleets of the Bluegrass is a voluntary fleet recognition program established in 2011. Their goal is to highlight the achievements of Kentucky fleets. Fleets are recognized with an annual Green Fleets of...
  • Updated: 11 months 1 week ago
    We DO have a drive-thru at our new office! The entrance is located on 10th St. We will be posting signs at the entrance soon! It is slightly different than our old office but it works just as well. Call our office at 502-732-7055 if you have any questions.
  • Updated: 1 year 1 week ago
    Our new office is OPEN! We are located at 900 Clay St. in Carrollton. We are excited to better serve our customers in our new building.

For questions or to report problems: (502) 732-7055